Cultural influence on user preference on groupware application for intercultural collaboration
This paper discusses an ongoing research on how cultural dimensions affect user’s preference in intercultural collaboration using a groupware application as a remote collaboration tools. This research will try to analyze how culture influences the way users prefer to interact using a computer application as the media by applying the Technology Acceptance Model that was introduced by Davis (1989) and utilizing four cultural dimensions, which are Collectivist-Individualist, Power Distance Index, Uncertainty Avoidance, and Low- and High Context communication from Hofstede, Gudykunst, Triandis, and Edward T.Hall. This paper will proposes how cultural dimensions should be applied when designing a synchronous groupware application as a remote collaboration tool aimed for multicultural users.
- V. Evers and D. Day, “The Role of Culture in Interface Acceptance,” Human Computer Interaction, vol. Interact ’97, 1997.
- R. Vatrapu, “Cultural Usability in Computer Supported Collaboration,” ACM, 2004.
- S. Werner, “Synchrone Groupware für die Software-Engineering-Ausbildung,” Universität Duisburg-Essen, 2003.